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Patricia O'Connell Thomas A. Stewart Woo, Wow, and Win (Hardback) (US IMPORT) - Picture 1 of 1

Woo, Wow, and Win: Service Design, Strategy, and the Art of Customer Delight by Thomas A. Stewart, Patricia O'Connell (Hardcover, 2016)

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But it's up to you to manage it profitably. Title: Woo, Wow, and Win. Author: Patricia O'Connell, Thomas A. Stewart. Format: Hardback. Missing Information?. Country/Region of Manufacture: US. ISBN-10: 0062415697.