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The Call Center Handbook by Keith Dawson (Paperback, 2007)

About this product

About this product

Product Information

This book is for people who work in a call center and common traits the call center location must offer. It contains practical observations about how to use particular technologies, and ideas about how to run the call center, which has become its own corporate discipline.

Product Identifiers

Publisher
Taylor & Francis Ltd
ISBN-13
9781578200191
eBay Product ID (ePID)
105808439

Product Key Features

Author
Keith Dawson
Publication Name
The Call Center Handbook
Format
Paperback
Language
English
Subject
Computer Science
Publication Year
2007
Type
Textbook
Number of Pages
283 Pages

Dimensions

Item Height
229mm
Item Width
152mm
Item Weight
476g

Additional Product Features

Title_Author
Keith Dawson
Country/Region of Manufacture
United Kingdom

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