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Definitive VoiceXML by Adam Hocek, David Cuddihy (Paperback, 2002)

Definitive VoiceXML was written to bridge the knowledge gap between the disparate worlds of telephony engineering and enterprise computing. Most VoiceXML books are written like any other programming book on a new technology-a few example programs and lots of command reference material -- and don't provide the depth of information needed for telephony applications. Enterprise information system developers traditionally know very little about the nuts-and-bolts problems of developing a voice application, while telephony application developers rarely understand enterprise information systems. To successfully develop voice applications, technology professionals will need to become proficient in both disciplines. With this book, readers will learn in detail about the VoiceXML language, how it can be used to develop enterprise-level voice applications, and how to integrate VoiceXML with other enterprise technologies. The audience will also learn about other related voice processing technologies and how to they are used with VoiceXML. This will be one of the first books to cover the completed vxml 2.0 specification, which is still in the final stages before its release.

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